Terms And Conditions

The AP Carpet Cleaning privacy policy

This privacy policy sets out how AP Carpet Cleaning uses and protects any information that you give AP Carpet Cleaning when you use this website.

 

AP Carpet Cleaning is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

 

AP Carpet Cleaning may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 31/05/14.

What we collect

We may collect the following information:

  • name
  • contact information including email address and phone numbers.
  • demographic information such as postcode, preferences and interests.
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

 

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. All emails include the “opt out” link.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

 

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

 

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

 

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

 

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at info@apcarpetcleaningservices.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

 

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact us.

 

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Our Reviews

We recently had 3 rugs cleaned by Andre. He arrived exactly when he said he would and did a brilliant job cleaning the rugs. He took pride in his work and really took the time to get the best result. I was very pleased and would ask Andre to come back in the future.
Sarah Piercey
Sarah Piercey
2024-04-23
Andre is epic at AP, and can only say amazing things. Great communication, prompt, great outcome especially with a dog and carpets! Great value for money! Book now and don’t hesitate.
Kara Thompson
Kara Thompson
2024-04-20
Andre did a fantastic job cleaning our carpets and rugs. In particular there was a rug that I really didn't think would ever look OK again, but he managed to make it look like new! I also appreciated that he replied to my messages really quickly, and arrived on time (actually a little early). A big thank you to Andre for doing a great job, would recommend him 100%!
Rosie Bonning
Rosie Bonning
2024-04-18
Andre did a lovely job of our sofas and living room rug. It has freshened up the living room no end. Andre was responsive and provided a good service for a good price. Highly recommended!
Emma Jenkinson
Emma Jenkinson
2024-04-03
Andre was very friendly and professional. He did a brilliant job on our carpets and rug. Price was competitive compared to other companies. Would highly recommend!
Helen Inwood
Helen Inwood
2024-03-16
Great Job on our carpets, Efficient & Reliable! I will be using Andre’s services in the coming months again. Can’t recommend enough
Tyler Wilkin
Tyler Wilkin
2024-02-23
Andre was on time and very thorough. The carpets look like new and you would never guess I had a giant shedding dog that brings in all the mud! Thank you
Em ma
Em ma
2024-02-21
Superb service
Janette Davies
Janette Davies
2024-02-15
I have used Andre a number of times in the past for carpet cleaning and for cleaning sofas. He responds to messages/emails swiftly. He is always on time, professional throughout and efficient. The carpets are gleaming after he has finished. I can't recommend AP Carpet Cleaning enough and have recommended him to a number of friends. Thank you Andre
Sarah Kinsella
Sarah Kinsella
2024-02-02
Excellent service from Andre, including great communication. Carpets were left very clean. We will be using his service in the near future.
nasir hussain
nasir hussain
2024-01-28
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